Shipping policy

Shipping Policy

At Majella's Pet Store, we aim to provide you and your pet with a seamless shopping experience, including reliable shipping for all your pet care needs.

Processing Time All orders are processed within 1-3 business days. Once your order is processed and fulfilled, you will receive a confirmation email with tracking information.

Shipping Providers We work with trusted shipping partners to deliver your orders promptly and securely. Our partners ensure efficient delivery to your doorstep, wherever you are.

Shipping Rates Shipping rates vary depending on the product, weight, and destination. The shipping cost for your order will be calculated and displayed at checkout.

Delivery Times Delivery times vary based on your location and the shipping method selected at checkout. Typically, orders arrive within 7-14 business days after processing. Please note that delivery times may be affected by external factors such as weather conditions or holidays.

International Shipping We offer international shipping to many countries worldwide. International shipping rates and delivery times may vary. Customs duties and taxes may apply depending on your country's regulations, and these are the responsibility of the customer.

Tracking Your Order Once your order has been shipped, you will receive a tracking number via email. You can track the status of your shipment using this number on our website or directly through the shipping carrier's website.

Lost or Damaged Shipments In the rare event that your shipment is lost or arrives damaged, please contact us immediately at hello@majellaspetstore.com. We will work with our shipping partners to resolve the issue promptly.

Consultations Please note that consultations offered by Majella's Pet Store are not subject to shipping as they are conducted online or via scheduled appointments.

Contact Us If you have any questions about our shipping policy or need assistance with your order, please don't hesitate to contact us at hello@majellaspetstore.com.